"At the end of the day, the person transitioning wants to have a smooth and no fuss process and this should be reflected in the workplace. It is a huge social adjustment for transgender people to live their lives as their preferred gender. It is a process which impacts those around them."

"A lack of knowledge has the potential for creating misunderstanding and tension in the workplace."

"Having policies and procedures in place helps to protect transgender people and enables them to feel more welcome in the workplace."